Quality management
The quality requirements of customers and legislators are constantly growing. We ensure that we grow with them. Our experts have extensive and specific experience in improving the quality of products and services. Only the best is good enough for us! However, the way to achieve this is clear: the focus of eye-to-eye level advice is customer satisfaction, smart communication structures and a decentralised approach which always meets cross-sectoral requirements with a tailored strategy. We believe that strengthening our customers’ skills in handling complex requirements is a key aspect for implementing the system in the long term.
Additional components:
Support during the purchasing and sampling process
Supplier/customer audits, checks and inspections
Audits with new products (use of industry-specific standards)
Complaint management
Reporting and evaluation
Key figure generation and monitoring
Training and workshops
Support and preparation of certifications
Implementation of interactive management systems
Selection of company-appropriate IT systems
Market access checks and market introduction
DESLY is your valid partner when it comes to launching products on the market and ensuring that they remain there long term. We undertake an extensive review and evaluation of the target markets based on the product group and help you meet the current requirements for market introduction and ensure success in the long term. The various international regulatory approaches and constantly changing requirements mean it is essential to keep track of target markets for a specific product group at all times. This is our job, to ensure that sales flow smoothly and product placement can be ensured in the long term.
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We are also available for situations outside of the norm. Simply get in touch with us.
Certificate and certification review
Anyone looking to introduce products on the European or German market must first fulfil a number of product-specific legal requirements, from the product idea through to valid certification of various products, which can be a time-consuming and arduous process. The safety of the end user is crucial, along with the legal compliance of the distributor. DESLY ensures the legal conformity of your products. We support you along the way with our experience and required network. First, we analyse the requirements based on target market and product group and assess the classification of your products based on relevant standards, laws and regulations. In the next step, we consult and engage certified bodies and institutions for legally compliant certification. We take care of the selection and coordination of required audit agencies. Once distribution has been approved, we are available as your reliable partner to ensure the conformity of your products and your company.
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Even if you're pressed for time, contact us and we’ll find a tailored solution for you
Product development and design
DESLY strives to improve existing products or realise products that nobody has ever thought of until now. And that’s precisely what our experts are working on across all business areas. We focus extensively on unique developments as well as improving existing products. From idea and product development to the manufacturing and delivery of the goods, we'll support you throughout the entire process.
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Our ideas are the result of systematic and ongoing market observation teamed with an intuition for trends on the mass market. We review the market, delve deeply into topics, analyse and compare as part of ongoing benchmarking. Marketable products are then created by our skilled team of proficient technicians, experienced controllers and product managers. We always take the strategies and interests of our customers into account and ensure usability and product safety along with all the enthusiasm for the idea. And what drives us to do this? Because we are only satisfied if you and our customers are impressed by our product ideas and achieve full success out of them.
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Once a product idea enters the final stage, we selected a strategically appropriate production site and manufacturer. The first prototypes and production samples are made here to inspect the quality and check that all requirements have been fulfilled. This includes customer-specific and legal requirements as well as social standards. Furthermore, DESLY observes the product specifications, legal and customer-specific requirements as well as supplier audits and test procedures.
Arranging laboratory tests
DESLY works in partnership with established, accredited testing and calibration laboratories with high quality standards in order to ensure the targeted and speedy implementation of products tests for you. As your solution provider, DESLY offers prompt processing, such as laboratory tests directly at the production sites, product certifications, quality awards, and much more.
E-Commerce
We are actively pursuing sustainability: it's clear that our ambition is to be the ideal partner for our customers in digital retail too. Customer purchasing behaviour is changing and customers who do not quickly adapt to growing online retail will soon lose out. DESLY develops tailored e-commerce concepts for your company or products and implements them right away. Whether it's your own online shop or listing and optimising performance on Amazon, our experts in the IT, design and brand communication sectors have solutions to guide you to success.
Logistics
Logistics is a key part of competitive product prices in a functioning value-added chain. Together with our partners locally and abroad, we constantly analyse and optimise demand and the logistics nature. The demand of logistics is clear: each product must be supplied to our customers in perfect condition and just in time.
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DESLY can handle all standard forms of delivery and is in a position to quickly implement complex supply chains with various communication channels and under the most difficult of circumstances.
Along with operational tasks, we also look at logistics strategy. Our core tasks include the conception, analysis and planning of this area.
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We can rely on a global and wide-reaching network of logistics service partners. Whenever you need someone to transport something for you, we have a solution for you.
Climate-neutrality and offsetting of CO2 emissions
We are unique when it comes to selecting climate protection projects that we present to our customers as potential partners. After all, sustainability is our passion and we are proud to have built many years of competency and contacts in this area. Our climate protection projects provide a context for your product or corporate ideology, but they not only make a good impression. At DESLY, we also focus on specific environmental aspects and the people who are supported through compensatory measures. That’s why we have dedicated ourselves to proven, sustainable projects for years.
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We work together with non-monetary contract partners under contractual conditions. In doing so, we keep sight of the profitability for our customers and ensure that you can not only offer proven climate-neutrality to your customers but also make a real humanitarian and sustainable impact.
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We will be happy to help you offset your emissions, not only through supported climate projects, but also by effectively reducing your carbon footprint. Find out more about carbon-neutrality and arrange an individual consultation with us!